Established 2010
ABN: 56 264 985 782
You’ve got more important things to do than fixing bullets, aligning logos, and reformatting every time the font breaks.
That’s my job.
You lead. I’ll take care of the documents.
◆ document structure and hierarchy
◆ page layout and typography
◆ template creation
◆ document systems
◆ rollout across related documents
◆ tables, charts and diagrams
◆ editing / rebuilding existing files
◆ complex document production
◆ file conversion and versioning
◆ quality checking and testing
◆ annual reports
◆ capability statements
◆ proposals and tenders
◆ reports
◆ manuals and handbooks
◆ workbooks
◆ Word templates
◆ PowerPoint presentations
◆ PDS / information memorandums
◆ white papers
◆ catalogues
◆ publications
◆ conferences
◆ construction
◆ education
◆ financial
◆ insurance
◆ government
◆ health
◆ manufacturing
◆ professional services
◆ publishing
◆ real estate
◆ software
◆ trade
◆ workshops

Reduce wasted time
Strengthen your brand
Build stakeholder trust
Standardise how you work
Enable future growth
Your documents aren’t just admin. They’re a reflection of your business. A well-designed template or report builds trust, creates consistency across your team, and makes approvals faster and easier.
What I deliver:



Designed for both print and screen.
I look at how the document will actually be used, who needs to work with it, how it fits with your other documents, and what needs to happen behind the scenes to make it reliable and practical. That means assessing the problem, designing the right solution, building it properly, testing it with realistic content and making sure it works for the people who need to use it.
We work through a clear process from assessment to implementation, with me responsible for making sure your documents are properly designed, built, tested and ready to use.
We work out what you actually need
I review the document, its purpose, users, brand requirements and any existing problems.
Creating the right structure and visual approach
Layout, hierarchy, typography, branding and usability are considered together.
I make it work properly
I build the document or template carefully, including styles, formatting, reusable elements and functionality.
You get something your organisation can actually use
Final files are prepared, handed over and, where needed, supported with guidance or ongoing help.
I’m Kassandra Marsh, founder of Make Better Documents and a specialist in business documents.
From the first conversation to final delivery, I’m the person responsible for your project. I make the decisions, do the work and make sure the finished documents work properly.
GIVING BACK:
2850 meals donated through OzHarvest since 2020
Yearly donations to Wikimedia Foundation since 2014
Supporting women-owned small business via loans through Kiva since 2020
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Make Better Documents acknowledges the Yuggera and Turrbal people, the Traditional Custodians of the land on which we work and pay respect to their Elders past and present and emerging.
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